Are you struggling with your WordPress website? Have a problem and don’t know what to do next?
Here are some tips and tricks from the WordPress experts at Peacock Carter to get help with your WordPress website if you live in Newcastle upon Tyne, Gateshead or County Durham here in the North East of England.
Is the issue with a WordPress theme or plugin?
Have you used a free plugin or theme for your WordPress website? You can use the WordPress community’s free support pages here: be sure to describe your issue very carefully (it’s really helpful if you can describe, step by step, what the issue is, and how someone else might be able to replicate it).
Have you purchased a WordPress theme or plugin for your website that doesn’t work? Try contacting the website you bought the item from first, as they should provide at least a basic level of support for customers to help you get it up and running! If that doesn’t help, you may need the ask for help from a WordPress web developer.
Is it a WordPress website hosting issue?
Is your website loading slowly, or not loading at all? Check with your website hosting company first; small WordPress websites shouldn’t struggle to load, even on cheap hosting packages, but there are a few things you could do to help speed up your WordPress website, including:
- Consider disabling any WordPress plugins you aren’t using (or even deleting them from your website entirely)
- Compress images in your website; there are a few plugins you can use to help you do this in WordPress, including Smush
- Add a caching service; some WordPress-friendly web hosting such as Siteground.com provide these tools built-in to their hosting packages
If speed is still an issue for you, ask your Newcastle-based WordPress developers for a recommendation for WordPress hosting.
Ask at WordPress North East
WordPress User Groups are meetups for WordPress website users, designers and developers. They are free to attend, and can be a great place to get a little free help (though be prepared that could be anything from 5 minutes to an hour, depending on who’s there). WordPress North East covers the North East of England, and usually meets monthly in Newcastle upon Tyne or Gateshead. Peacock Carter are co-organisers of this meetup, and place emphasis on making WordPress accessible to as many businesses and organisations as possible.
You can find out more about WordPress North East on their meetup page.
WordPress support packages
As a Newcastle web design agency who have worked with WordPress since we started in 2006, we offer a range of WordPress website support packages which may be of interest for ongoing help with your website. If you’re not sure WordPress support is for you, check out our article which explains some of the common tasks we undertake in WordPress support packages.