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What WordPress’ auto-updates mean for your website

Is WordPress’ latest change to automatic updates for plugins and themes a good idea? Should you enable them on your own website? WordPress experts Peacock Carter discuss.

What are automatic updates in WordPress?

Automatic updates – or Auto Updates – are just as they sound – WordPress will try and automatically update plugins and themes on your website, as of version 5.5. This feature is not enabled by default on WordPress websites, so you will need to enable

Previously WordPress has required a degree of proactivity in order to maintain plugins and themes, as well as the WordPress core updates, but a move to automatic updates is a step to making maintaining your WordPress website much less intensive, time-wise; with a few caveats, of course. Updates to plugins, WordPress core, and themes, will be triggered by the wp-cron.php now, up to twice a day. In essence, this means that updates can be run automatically twice a day – without any need to log in to WordPress and click buttons.

How will Auto Updates effect my website?

How Auto Updates effect your WordPress website will vary hugely depending on your website hosting arrangements, and the plugins and themes you have installed. As a first port of call, you may find our article on getting help for your WordPress website helpful if you are struggling with this.

A handful of WordPress plugins (such as Wordfence, a popular WordPress website security plugin) already update automatically, so you may notice no difference at all. For more information on WordPress Auto Updates, see WordFence’s article on this topic.

Disadvantages of WordPress Auto Updates

Updates are vital in keeping your WordPress website secure, so this move to automatic updates is largely a positive, but, as with many things,there are some side effects.

  • The major disadvantage of automatic updates in WordPress is that features can suddenly fail without you realising – this can mean, for example, that your contact form stops working overnight, without you realising. This can be somewhat mitigated by using popular and reliable WordPress plugins.
  • Many updates add fixes for security issues, but some updates can introduce security issues of their own for your WordPress website. Automatic updates could make these issues hard to detect.
  • The quality of WordPress plugins and themes varies greatly. This means some plugins will be able to update automatically without issues most of the time, whereas other, less tested plugins, will not be as thoroughly tested and may be more likely to cause issues.

Should you enable Automatic Updates for your WordPress website?

Thankfully, WordPress allows you some options as to whether you should enable updates on your own website:

  • Don’t enable WordPress Auto Updates at all – continue to manually update everything
  • Enable Auto Updates for certain plugins in WordPress. As we’ve mentioned, some plugins already do this, but chose carefully!
  • Turn on Automatic Updates for everything – a riskier proposal, but you’ll certainly discover which plugins and themes you use are built more robustly. Not recommended without some serious research!

As ever, if you’d like any help with your WordPress website, Peacock Carter are an established WordPress agency in Newcastle upon Tyne, and offer ongoing WordPress support packages for corporate and third sector clients.


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Need help with your WordPress website in Newcastle upon Tyne?

Are you struggling with your WordPress website? Have a problem and don’t know what to do next?

Here are some tips and tricks from the WordPress experts at Peacock Carter to get help with your WordPress website if you live in Newcastle upon Tyne, Gateshead or County Durham here in the North East of England.

Is the issue with a WordPress theme or plugin?

Have you used a free plugin or theme for your WordPress website? You can use the WordPress community’s free support pages here: be sure to describe your issue very carefully (it’s really helpful if you can describe, step by step, what the issue is, and how someone else might be able to replicate it).

Have you purchased a WordPress theme or plugin for your website that doesn’t work? Try contacting the website you bought the item from first, as they should provide at least a basic level of support for customers to help you get it up and running! If that doesn’t help, you may need the ask for help from a WordPress web developer.

Is it a WordPress website hosting issue?

Is your website loading slowly, or not loading at all? Check with your website hosting company first; small WordPress websites shouldn’t struggle to load, even on cheap hosting packages, but there are a few things you could do to help speed up your WordPress website, including:

  • Consider disabling any WordPress plugins you aren’t using (or even deleting them from your website entirely)
  • Compress images in your website; there are a few plugins you can use to help you do this in WordPress, including Smush
  • Add a caching service; some WordPress-friendly web hosting such as Siteground.com provide these tools built-in to their hosting packages

If speed is still an issue for you, ask your Newcastle-based WordPress developers for a recommendation for WordPress hosting.

Ask at WordPress North East

WordPress North East event for web designers in Newcastle upon Tyne

WordPress User Groups are meetups for WordPress website users, designers and developers. They are free to attend, and can be a great place to get a little free help (though be prepared that could be anything from 5 minutes to an hour, depending on who’s there). WordPress North East covers the North East of England, and usually meets monthly in Newcastle upon Tyne or Gateshead. Peacock Carter are co-organisers of this meetup, and place emphasis on making WordPress accessible to as many businesses and organisations as possible.

You can find out more about WordPress North East on their meetup page.

WordPress support packages

WordPress website support and maintenance packages

As a Newcastle web design agency who have worked with WordPress since we started in 2006, we offer a range of WordPress website support packages which may be of interest for ongoing help with your website. If you’re not sure WordPress support is for you, check out our article which explains some of the common tasks we undertake in WordPress support packages.

WordPress training courses in the UK

5 things your WordPress training course is missing

Some WordPress training courses are not like the others, and in this article we look at a few of the reasons we believe our training sessions and workshops stand high above the others.

We’ve seen those poor quality, mass-marketed training courses which provide ineffective at best, and down-right incorrect guidance at worst. Our WordPress training courses are designed to give you and a small team a deeper understanding of WordPress tailored to your business.

1. Technical knowledge without the jargon

We’ve been working with WordPress since our foundation in 2006, and have a wealth of technical knowledge on WordPress, but we’re also experienced training course facilitators, and are adept at tailoring the level of information to the audience in the room. Simply, Peacock Carter’s training courses are designed to tell you what you need to know, without overwhelming you with technical jargon.

2. We use WordPress every day

Newcastle web design agency Peacock Carter

At Peacock Carter, we use WordPress every day. We’ve worked with hundreds of clients in the last 14 years who have relied on WordPress to run their business systems and boost their turnover, and we share our accumulated knowledge with you. This means you can benefit from 14 years and counting of WordPress experience!

3. Learn about search engine optimisation

Our WordPress trainers also have a knowledge of SEO (search engine optimisation) practices, allowing us to advise on structuring your website’s content for best results in search engines. This goes much beyond the depth of many basic WordPress training courses, adding true value for your organisation.

We can also add a workshop session to help you run an SEO audit on your WordPress website as part of our time with you, which provides an actionable list of improvements and suggestions you can make to your website to improve its performance in search engines such as Google and Bing. You can find out more about how SEO audits for WordPress websites work here, in a previous blog post.

4. Comparison to other content management systems

WordPress is just one content management system of hundreds out there, and Peacock Carter have had experience with many of the most popular over the years. This allows us to give you some insight in to workflows and good content management practices to ensure your business makes the most of WordPress.

5. WordPress workshop time

Unlike some WordPress training courses in the UK and elsewhere, we offer a “WordPress workshop” session at the end of your training, to allow you to recap any content you’d like to know more about, and to ask any questions the training material hasn’t covered. Many of our clients find this hugely beneficial, as it provides an opportunity to have our WordPress expert review specific areas of their websites and provide extra value in the training.

If you’d like to book a WordPress training session with Peacock Carter, please contact us on 0191 375 5713, or email hello@peacockcarter.com.

WordPress website migrations

3 ways to migrate your website to WordPress

When dealing with new web design clients, one topic that crops up regularly is how we can migrate content from an old website system in to a new platform such as WordPress.

As with many web development tasks, there are many ways to address the challenge of moving all of your content, files and images to a new website platform – and potentially a new web server, too. We take a look at the options available to businesses wanting to move their website to WordPress – a process known as migration.

Why move to WordPress?

There are a number of good reasons to move your website to WordPress:

  • Moving to WordPress can potentially reduce your ongoing website support costs by allowing you to manage a lot of your own website’s content
  • Migrating can also save on potentially expensive license fees for proprietary content management systems – WordPress is free to use, open source software
  • Your staff are already familiar with the WordPress platform

We love WordPress at Peacock Carter for providing a solid base for building all variety of websites, from simple brochure websites, to ecommerce websites and membership databases.

Of course, before we begin – if you’re attempting this yourself, please make sure you back up files and database of your previous website before attempting anything!

1. Migrate your website manually – copy and pasting!

WordPress website migrations

This is one – very painstaking and slow – way to move your website to WordPress, and we wouldn’t recommend it! Copy-and-pasting your website’s content in to a new WordPress installation is one way to migrate your website, but it’s a potentially long and painful experience.

Copy-and-pasting your website is prone to introducing errors in to your content, and you may miss content that isn’t publicly visible (such as draft content which hasn’t been posted yet) doing it this way.

2. Use a WordPress migration plugin

WordPress is open source software and is also free to use, and supported by a huge worldwide community who contribute extra features you can add to your website, known as “plugins”.

Some plugins are definitely better than others, but we highly recommend the WP All Import plugin if you’re going to attempt it yourself – it makes it about as easy as it can be to migrate even larger websites to WordPress. No plugin can deal with every content import situtation, though, so you may find limitations in even the premium plugins which call for a little help from a WordPress developer.

3. Ask the WordPress experts

WordPress experts Peacock Carter

Peacock Carter have migrated countless websites to WordPress since we started in 2006, from custom built content management systems, to Drupal, Weebly, Wix and Shopify. Each platform comes with its own challenges when migrating to WordPress, and as experienced web developers, we can work with you to solve them.

If you’d like to discuss your WordPress website migration project, please contact us.

WordPress website support and maintenance packages

What clients use WordPress website support for

Considering a WordPress website support package for your own website, but not sure if you’d make the most of it?

Peacock Carter have worked with WordPress since 2006, and since then have worked with a range of small business, corporate and non-profit clients to support their websites day-to-day. Here are some of the top tasks we do for our support and maintenance clients.

If you’re looking for WordPress help in Newcastle or Gateshead, you may find the linked article helpful too!

WordPress security updates

WordPress website security updates for core and plugins

One of our key tasks is to ensure that WordPress and all of your website’s plugins are up to date.

Updating WordPress core and any plugins you have installed is key to ensuring the security of the website, though this usually quite a small portion of the support work we carry out for our clients, as some tasks can be automated or semi-automated.

New feature development

WordPress website development by UK agency Peacock Carter

A much larger proportion of WordPress support time is used to define, design and build new features for your website. This could be anything from improving your website’s search engine friendliness (see our SEO audits, below), adding a membership area, integrating WooCommerce to take payments through your website, or more bespoke functionality. The larger the project, the more support hours you’ll require of course – and we can also provide these WordPress development tasks on an ad-hoc basis.

We work with clients to develop a roadmap of features and functionality to be added to your WordPress website over time, allowing you to continue to adapt and thrive in your sector.

SEO audits

WordPress SEO audits for websites

Auditing your website is often something we undertake as part of WordPress website maintenance as a housekeeping task to check on the health of your website, including website loading times and performance in search engines. Our SEO audits for WordPress websites can be undertaken as part of ongoing support contracts, giving you a prioritised, actionable list of items and areas to improve on your website to improve search engine friendliness and user experience on your website.

Training and documentation

WordPress training courses in the UK

We also allow clients on WordPress support contracts to book training sessions as part of their support contract. These can be key to your inhouse teams making the most use of your WordPress website, and are invaluable in giving your team confidence to manage your website on a day-to-day basis.

Training might be shorter, more informal training sessions delivered by video call, or fully-fledged half-day or full-day WordPress training courses delivered at their premises.

Documentation is also a key factor for many clients, delivering step-by-step guides on how to use particular functionality on your website which can be shared across your team, or company-wide.

Remo video conferencing platform logo

Using Remo video calls – tips and tricks

We’re sure you’ve spent what feels like countless hours in conference calls on platforms such as Zoom, Microsoft Teams and WhatsApp during the Covid-19 lockdown. Each platform has its own benefits and disadvantages.

We recently added experience of a new (to us!) platform for conference calls, thanks to Durham Business Club. Remo (remo.co) is live video sharing software which runs in your web browsers, and allows attendees to join an event as part of a “table” of delegates.

Here’s our introductory guide for Remo conference calls.

Conference call etiquette

Before we get in to the details of using Remo, let’s refresh our minds on some basic conference call etiquette. These rules help ensure all participants can hear – and have a chance to respond to – participants’ questions during the video call.

  1. Set up early! It’s worth setting up to join your video call earlier, to give you time to solve any technical issues before the meeting starts.
  2. Speak more slowly than you would do face-to-face. Not all audio connections are crystal clear, and this extra time helps to give your audience understand what you’ve said.
  3. Leave a gap at the end of each sentence or phrase. This allows for a little delay for those listening to interject with questions or queries.
  4. Mute your microphone if you’re not speaking. Particularly helpful for larger groups of people in video calls, muting your microphone if you’re not speaking helps to cut down on background noise and distortion – particularly if you have children or pets in the background!

The conference hall

The “conference hall” is where you first appear when you join a Remo call. You’re assigned to a “table” when you join the call; these tables provide a smaller group to talk in. Below is an example of a table with 6 delegates on “third table” – the other tables are empty:

Remo - conference calling with tables

You can join another table in Remo by double-clicking on a table with a free space.

If you have a smaller screen, you may not be able to see every table in the video call. You can scroll around the room by holding down your left mouse button and dragging the room.

The call bar

The call bar gives you options to interact and contribute during your video call. This appears at the bottom of your screen on laptops and desktop computers:

Remo conference calls - the call bar

The Tile view allows you to focus on those in your table’s video chat. You can use the Back to map button (bottom left of the screen) to return to the room view and explore different tables:

Back to map - Remo.co

The Cam On / Cam Off option allows you to disable or enable your own camera. The Mic On / Mic Off option allows you to disable or enable your own microphone.

The Chat option provides access to a group-wide messaging system – handy to share links, videos or telling other delegates you’re having issues with video or audio.

Share Screen allows you to share what’s on your screen with those on your table. The Whiteboard option provides a canvas for you to draw ideas and share them with your fellow video callers – we used it to play a quick game of noughts and crosses:

Remo video call whiteboard

Announcements in Remo.co

Announcements allow the event hosts to take over your Remo.co video calls and present to all tables in the event. Multiple presenters can be given centre stage to present ideas and discuss topics of the organiser’s choice:

Remo announcements

While the announcement is in progress, you can’t talk to other members on your table. You can Raise Your Hand under the More option (bottom right of the screen) which flags to the event host that you have a question for the group.

Troubleshooting Remo.co video calls

The most popular issue we came across was with camera or microphones not working: see this guide on Remo.co. Remo have their own in-depth help centre for other queries if you get stuck!

Questions & Answers with Remo

Having hosted our own test event, we later took part in a guided tour and Q&A session hosted by the Remo team, which was a useful way of experiencing the platform as an attendee alongside about 40 other people. It again worked really well as a networking tool (with some great conversations and new connections made!), and some of the key questions we had from our own event – not currently answered in the otherwise comprehensive help centre – were addressed.

What is the best combination of device and browser to use?

The Remo team recommends using the Chrome browser. They noted that the platform works well on laptops and phones (including Android and iOS), but does not function so well on tablets such as iPads at the moment.

Is there an option to have a waiting area before the event, so that attendees can get ready for when it starts?

No, attendees can only enter the room at the allotted start time. However, the Remo team pointed out that a useful tip for helping things run smoothly is to make sure attendees have created their free Remo account in advance of the event.

Some people who had already signed up for our test event, and went to it via the available link at the appropriate start time, got the “Save me a spot” message instead of “Join now”, and weren’t able to enter. Correcting the time on the laptop seemed to fix this. Is this a known glitch?

No, Remo hadn’t come across this particular scenario before. Rather, when you get the “Save me a spot” message to an event you have already signed up for, the most common reason will be that you have signed into the platform with a different email address – perhaps using the “Sign In With Google” link – rather than the email address and password that you used when creating your Remo account. Log out, and sign back in with the correct details.

Can the Remo room be set up with, for example, a smaller number of tables for more intimate gatherings? 

No, changing the room layout isn’t something that is currently available, unless you were to commission Remo to create a custom theme (at a cost, obviously).

Audio and video sometimes cut out when having a conversation around a table. What’s the best way to fix this?

Again, the Remo team recommend using Chrome to minimise video or audio issues during an event. If there is a glitch, switching to a different table and back again usually fixes it. If that fails, try refreshing the browser.

The 14-day free trial features the $150/month Director version by default. Is there a way to instead trial the cheaper Host version ($50/month), to get a more realistic idea of the product that you might actually end up subscribing to?

No, this is not available, unfortunately. The Remo team pointed out that, from an attendee point of view, the experience of participating in an event on the Director platform is very similar to what they will see on a Host platform, except that the room is smaller (maximum 50 attendees instead of 200), there are four (not six) people per table, and the length of any event is capped at 1.25 hours. If a customer wants to subscribe to the Host version, they only have to sign up for a month at a time, so can cancel after the first month (or upgrade to a better package) if they decide it doesn’t meet their needs.

As an event organiser, one of the issues currently is that anyone who has the event URL can enter that event, whether or not they are invited. This works for open events, but not for events that are being monetised, or that need to be restricted to a specific audience. Is this situation being addressed?

Yes, it is. Password-protected events are being rolled out from next week (week commencing 20 April). The event host can also eject anyone from any event if necessary.

Thanks to Alison of Durham Business Group, Graham of CannyInsights.com, Phil of Strike While The Iron’s Hot, John of NBSL, and Lynn for their permission to share images including them! Special thanks again to Graham for the Q and A content from Remo.