Peacock Carter web design agency open during COVID-19 lockdown

Web design agency Peacock Carter still open during COVID-19 lockdown

As the government announces lockdown to help reduce the spread of Coronavirus known as COVID-19, we’d like to reassure our web design, and website support clients that Peacock Carter remains open.

Our Proto office is currently not in use as we have moved to work from home, but you can reach us via hello@peacockcarter.com, or leave a message on 0191 375 5713 with your email address and telephone number, and we’ll get back to you.

We will update this post if or when services change.

Our web design services

Clients in difficulty due to COVID-19

We understand that some of our clients may experience difficulty due to the lockdown restrictions. Peacock Carter aim to support our clients as fully as possible, so please contact us if we are able to help support your business in any way, including discussing payment plans for existing projects.

Last updated 21 May 2020.

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Should I use WordPress.com or WordPress.org for my website?

Something we hear quite often from beginners at WordPress North East events and other business events is the confusion – or perhaps the totally unknown distinction – between building a website on WordPress.com, and building a self-hosted WordPress website.

Here’s the guide to whether you should build a self-hosted (WordPress.org) website, or use WordPress.com, from WordPress web design agency Peacock Carter.

What is WordPress?

Let’s start off with the basics: what is WordPress?

WordPress is a content management system. At a very basic level, this means it provides non-technical users the ability to add and edit content on your website without any (or very little) knowledge of website design.

WordPress is open source, which means it is free to use even commercially, and a community of web designers and developers around the world contribute to WordPress to keep it secure and add new features all the time.

What web design agencies such as Peacock Carter call “WordPress core” provides the functionality to run simple websites. In WordPress, these have content split in to two basic types: “pages” for timeless content such “about us”; and “posts”, typically used for timely news articles or blog posts.

You can add and change WordPress’ functionality by adding what are known as plugins to your website. These can add features such as image slideshows and carousels, contact forms, e-commerce (functionality to sell products and take payment online) and more.

It’s also possible to change the way your website looks through WordPress themes.

WordPress.com websites

WordPress.com offers free websites – all you need to do is register an account. This provides the basic building blocks you need to create your own WordPress website.

By default, WordPress.com websites are published on a sub domain of WordPress.com, such as YourBusiness.WordPress.com.

With WordPress.com, you can:

  • add and edit pages and posts on your website
  • add a limited selection of functionality with a limited range of plugins
  • change your WordPress theme (and thus your website’s design)

You may need to pay for:

  • using a custom domain name (eg, yourbusiness.co.uk) for your website
  • some custom designs (known as themes)
  • some custom functionality (known as plugins)

WordPress.com websites allow you to manage your content and not have to worry about security updates to WordPress.

Self-hosted WordPress websites

Self-hosted websites can be built with WordPress, too  these use WordPress as downloaded from WordPress.org. They will allow you to manage your content in a similar manner to WordPress websites built with WordPress.com, and also:

  • allow you to customise the design of your WordPress website via themes (both freely available and paid-for themes)
  • allow you to add both free and paid-for plugins for additional functionality

You will likely need to pay for one or more of the below:

  • A domain name, such as YourBusiness.co.uk
  • Web hosting, which is storage for your website to allow it to be accessible on the web to visitors

With self-hosted WordPress websites, you are responsible for keeping your website’s software up to date and secure.

WordPress.com versus self-hosted WordPress websites

Now you’re familiar with the two versions of WordPress available for building your website, here’s it overview for easy comparison:

WordPress.com

Self-hosted WordPress websites

Cost

Free, though you will need to buy a domain name and pay a small annual fee if you want to your website to show on a custom domain such as YourBusiness.co.uk

Requires web hosting; we also recommend a security certificate which can be acquired for free.

Beginner level?

Yes, ideal for beginners.

With greater functionality, less technically comfortable users may find they need a little guidance to grasp everything, but the basics – adding and editing content – should be easy to grasp.

Ideal for who?

Beginners in blogging and small businesses dipping a toe in to the web world.

Best suited to those keen to establish a more developed web presence. You may find our WordPress training courses handy!

Can I sell online?

Yes, with WordPress Premium, from £7 a month (billed annually).

Yes; there are a range of WordPress plugins available including WooCommerce.

Of course, if you’d like any advice on which platform is best suited to you, please do get in touch!

SEO basics for WordPress websites at WordPress North East event, Gateshead

Search engine basics for WordPress websites

We’re presenting a talk at WordPress North East in Gateshead tonight on search engine basics for WordPress websites. Here is a summary of our notes for new WordPress users on making their website search engine worthy.

The talk is entitled “Search engine basics for WordPress websites”, and is designed to cover content for new WordPress website users and small businesses attending the meetup.

What is search engine optimisation?

Search engine optimisation (SEO) is the process of improving and monitoring your website to improve its rankings in search engines. This is typically split in to two categories:

  • Onsite SEO is how your website is built, the content on your website, and the relevance of your content
  • Offsite SEO is external links & references, Google Business listings, (and a few other bits we won’t cover here)

Healthy websites use a mix of both offsite and onsite optimisation.

1. Make sure search engines can find you

One common issue we see with new WordPress websites set up by small businesses is that a fundamental setting preventing search engines such as Google and Bing from indexing (or “reading”) their website’s content. To check this isn’t the case on your WordPress website:

  1. Navigate to Settings > Reading in your WordPress control panel (if you can’t see this setting, you may not have the right permissions – contact your web designer or hosting company if in doubt).
  2. Look for the Search Engine Visibility heading in this setting page.
  3. Ensure that the Discourage search engines from indexing this site box is unchecked – this will mean that search engines aren’t blocked from reading your website.
  4. That’s it!

WordPress - discourage search engines from indexing this site

 

2. Use search engine friendly URLs

A URL is a page address – a place on the web where your content can be read. It’s unique to that page on the web, so website1.com/about is different from website2.com/about.

Good URLs (page addresses):

  1.  Contain relevant words related to the content of the page. Luckily, WordPress does this for you!
  2. Don’t change frequently: to be most effective, the content on the page needs a stable home address (or URL) to be visited at, so pick carefully the first time round and avoid changing your page’s address once it’s published.

For example, cheeseshop.com/about-us is better than cheeseshop.com/?p=123 or cheeseshop.com/page123. To change your WordPress website to friendly URLs:

  1. Navigate to Settings > Permalinks in your control panel.
  2. Under common settings, chose an option other than “Plain“. We recommend either Post name, or Month and name.
  3. Save changes. This may require you to create a .htaccess file; if you’re unsure of how to do that, check WordPress’ guide here, or consult your web designer or hosting company.

Change WordPress website URLs for better SEO

Beware that making this change on an already-launched WordPress website can create issues with search engines so please consult a web designer or digital marketing professional before making any changes.

3. Use relevant, unique page titles

A page (or post) title is one of the major items on your website that a search engine considers when ranking your website.

WordPress page titles for SEO

As the page title is one of the main factors in your onsite optimisation, and gives a strong indication of what your page is about, chose carefully. A good page title:

  • is unique on your website, and, ideally, the whole web!
  • is relevant to the content of the page it describes
  • tends to contain your brand or company name after the descriptor of the page’s content. E.g. “About us | The Cheese Shop” is a better page title than “About us”. Most WordPress themes will add your website’s name to the end of the page title anyway.

4. Keep your WordPress content relevant and well-written

Similarly to page titles, the content you provide for each page on your WordPress website has an effect on where search engines rank you. Here is some general guidance for page content:

  • A minimum of around 300 words is a good target to aim for.
  • Ensure page content is written in full prose (ie, full sentences) for the most part, though use of bullet points can be effective. The important thing is that the content makes sense to human visitors to your website.
  • Make use of headings (Heading 2, Heading 3 etc) within WordPress to help break longer page content in to sections.
  • Link to other relevant content in your website (see Internal links, below), and other websites too (so long as they’re not competing with you).

5. Use internal links in your WordPress content

An internal link is a link to a page or post in your own website. Adding these are natural points within your website pages’ content can help boost the relevance of phrases on other pages. Good page links:

  • Use relevant anchor text (the text that is used to link to another page). E.g., “click here” isn’t a good anchor text as it’s very vague, whilst using “
  • Don’t go overboard! A few links in relevant places in your content can be much more effective than tens – or hundreds – of links!

6. Use image alt text in WordPress

Alt text – or alternative text – provides a text description of images within content. When images are relevant to the content, this can help SEO. Luckily, WordPress makes it easy to add alt text for your images; when inserting an image with the Insert Media tool in WordPress, look for the Alt Text field; add a brief description of the image you’re inserting there, and click the Insert image button. You’re done!

Adding alt text for images for WordPress SEO

7. Pick your WordPress theme carefully

If you’re using free or cheap WordPress themes, you will need to chose carefully to avoid having an impact on your website’s SEO. A good WordPress theme:

  • is mobile-friendly (responsive)
  • uses good, search-engine friendly HTML. This is a lot harder to spot if you’re not familar with the world of web design and development. If you need advice about a WordPress theme, approach your web designer, or ask in a WordPress user group’s discussion area for opinions from those with more experience. Alternatively, if you have the budget available, consult a local web designer with WordPress experience.

8. Install a good WordPress SEO plugin

WordPress SEO - Yoast plugin

Yoast is a popular SEO plugin for WordPress websites, and provides a range of tools for free to help improve your website’s search engine worthiness. In particular, the Yoast SEO plugin:

  • can create XML sitemaps, which search engines can use to better understand and index your website with.
  • allow you to use breadcrumbs to help search engines better understand the hierarchy of content within your WordPress website. This can be particularly beneficial if you have a lot of content on your website.
  • can add structured data for Knowledge Graph, which can add and confirm your business’ contact details and addresses, so as in the box on the right-hand side in the screenshot below:Structured data in search results of WordPress website

9. Monitor and refine your website over time

There’s not much use in optimising your website if you’re not monitoring and refining your website over time. There are two free tools you can use to help you with this:

Both of these options are free to use (at a basic level, at least), and provide visitor data and other insights about your website. WordPress plugins exist for both; if you’re new to the world of websites, I would suggest that Jetpack is probably the first one to try as it is WordPress specific, and easier on the eye!

10. Pick a good website hosting company

Finally, a good website hosting company can help in a few ways:

  • ensuring your website is performing at a good speed. There are also many WordPress performance plugins available – a source of enough content for several more talks, I suspect!
  • Adding a security certificate to your website. This is a recommendation from Google and has been for some time now, and free SSL certificates are available through organisations like Lets Encrypt.
    SSL certificate for WordPress websites

Need more help with WordPress and your website’s SEO?

If you’d like to improve your knowledge of WordPress and SEO, we run some 1 to 1 and small group training courses for WordPress and Introductory SEO.

A copy of the slides from the event is available online here.

Web design agency Peacock Carter - Northern Design Centre office

3 checks to get your website ready for 2020

2019 has flown by – another year almost finished. If, like many business owners, you’ve been focused on your day to day operations, it can be easy to forget to stay on top of your website.

These three tips are designed to be quick and easy to check and implement, and ensure your website’s still running smoothly in to 2020.

Are your telephone number and email address up to date?

It’s worth checking your website and ensuring your email address and office telephone numbers are up to date – these can easily slip through the net during the year and cost you potential customers.

We advise checking:

  • contact details in your website’s header
  • contact details in your website’s footer
  • your website’s contact or enquiry page
  • for limited companies, that your registered office address is up to date wherever it appears. For WordPress websites, you’re able to search your content for this in the administration panel.

If your website uses contact forms, check they’re functioning, and that messages sent through them arrive at the relevant business email address.

Are costs for products and services up to date on your website?

If you display costs for your products or services on your website, make sure they’re up to date, alongside any brochures or price sheets linked to in PDF or other document formats.

Is your security certificate up to date?

Having a security (SSL) certificate for your website has been a recommendation from web developers and search engines such as Google for quite some time now. These ensure that data sent between your website’s server and visitors is securely encrypted, which is particularly important if you accept any data entry (such as contact forms) through your website.

Security certificates on our web hosting are set to renew automatically, and don’t have to be expensive these days – Let’s Encrypt even provide free certificates.

Of course, if you don’t have the time to look at these tasks yourself, get in touch with your local web design agency (ahem) and we’ll be happy to help!

WordPress page titles - for SEO website basics

Our predictions for web design trends in 2020

As a web design agency founded in 2006, we know that website design trends change all of the time, and not always for the best. Here are Peacock Carter’s predictions for web design trends for 2020.

Asymmetric web designs

Asymmetrical website designs are one trend we may see more of in 2020 – typically, modern website designs are built from a grid which translates to both mobile and desktop versions of a website; moving away from this grid it’s possible to create more visually interesting content.

The trade off with the use of asymmetric website design is whether this can render content harder to read for your visitors, and whether it impinges the easy navigation of your website.

Bold, simple colours

The use of simpler blocks of colour has been around for some time, but we think it may be due to make a come back for websites in 2020. The benefits of bold simple colours for website design are more impact visually, though there’s potential for issues with contrast making content inaccessible for a small or larger portion of your website’s visitors.

More animation on websites

Historically, websites have been fairly static in nature, serving content to visitors interested in certain topics, products or services. Animation techniques came along, and in the “MySpace” era of the web, animation was done to death, with big, in-your-face sequences distracting from websites’ true purposes – to see your product or service.

We think web animation is likely to make more of a come back again in 2020, with subtler animations introduced – we’re seeing this already on some websites built in the last year or so. With mobile traffic accounting for around 50% – or more! – of web traffic in many industries, modern animation techniques such as CSS animation can be coupled with older techniques like GIFs to create a mobile-friendly experience for visitors.

As with any animation use on your website, beware of overuse – less is more! – as they can become distracting to your visitors.

Of course, one of the things that makes web design so enjoyable is that things change rapidly, so no doubt 2020’s web design trends will end up looking very different to our predictions above!

If you’re looking to update your website design in 2029, get in touch with Peacock Carter – your Newcastle web design agency!

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WordPress North East events for web designers

Come and join us every second Thursday of the month at Head of Steam Quayside in Newcastle upon Tyne for an informal evening of WordPress talks and community discussion at WordPress North East.

The group meets from 6pm each month in Newcastle upon Tyne for a talk or demonstration on a WordPress related topic, and a chance to talk to others about your current issues and experiences.

Who is WordPress North East for?

As organisers of the event and WordPress developers ourselves, we love to see WordPress users (website managers, self employed business people, and content manangers), web developers and designers of all abilities coming together to learn and share their own knowledge and experiences. We usually meet in Newcastle upon Tyne, but the group’s remit extends to North East England, attracting attendees – and speakers! – from Northumberland up to Berwick and the Scottish border, County Durham, Teesside (including Middlesbrough), and Cumbria including Carlisle.

It is free to attend WordPress North East events (RSVP to future events on the Meetup group here) – we organise the events for free as a way to give back to the WordPress community (after all, WordPress is built by the community and free for all to use, and as a WordPress web design agency we work with it daily!), and since the meetup began in Newcastle in July 2013, we have run over 40 events.

The lovely people at the WordPress Foundation also help to cover our running costs to make this event free for all to access.

Upcoming WordPress events in Newcastle 2019

This October 10th, we have a speaker from Canada coming along, discussing plugins and themes in WordPress, and the distinction between them. An important topic to understand for both WordPress users and developers, as there’s often a lot of overlap here.

November sees a talk on Custom Post Types in WordPress – something that can make WordPress really powerful for managing larger websites’ content.

We hope to see you at a WordPress North East event soon!